|
|
|
I cannot log in
Your
login name and password are case-sensitive.
Click
here if you forgot your password. Contact
us if you forgot your login name.
Back
to the top |
I did not
receive the confirmation email that allows
me to register on your site
Sometimes,
an email program will block an unknown
email if you do not add the sender to
your "allowed incoming email".
We will send you an email from support@tennesseehomesfsbo.com.
If you have such a program, we can manually
verify your email address. Please contact
us to verify your email.
Back
to the top
|
|
I cannot list my property. I get an error
message.
Solution
1:
If
you try to upload photos that are too big
(more than 350KB) or the wrong format (anything
other than .jpeg or .jpg), the program may
give you errors. Try to enter your listing
without photos first. We will gladly fix
your photos for you at no charge. Email
them to support@tennesseehomesfsbo.com.
Be sure to include the property's address
so we can match them to the correct property.
Solution
2:
Sometimes
we run across browser compatibility issues.
95% of web users use Internet Explorer or
AOL on a PC. So the site is designed for
these users. Please contact
us if you are using a browser other
than the above or use a MAC and we will
try to accommodate you.
Back
to the top |
|
My city is not listed
Place your property in "Other"
for now. We will create a new category for
your "City" and move your listing
out of "Other".
Back
to the top
|
|
How do I edit my listing?
First Login. Click on your
ad. (You may see your feature ad on the
home page or follow the links: YOUR CITY
>>>> etc..) Once on your ad,
you'll see a button that says EDIT ITEM.
Click on this button. It will let you edit
your ad. If you do not see the button, you
are not logged in correctly.
Back
to the top |
How do I cancel my listing?
Click
on LOGIN (top right corner), then enter
your logon name and password.
Then click on the EDIT ITEM button on your
ad's page. Scroll to the bottom of the page
and type CANCEL in the box. This action
cannot be undone.
Back
to the top |
|
How do I renew an expired listing?
Click
on LOGIN (top right corner), then enter
your logon name and password. Click on My
Account link at the bottom of the home page.
Click on SELLING >>>> CLOSED
>>>> EDIT ITEM. Make any changes
to your ad and SAVE. Click on the RENEW
LISTING button.
Back
to the top |
|
What is Home Page Featured?
Home Page Featured is the highest amount
of visibility you can get for your property.
It is pooled together with the other home
featured properties and selected randomly
to be shown on the main page of TennesseeHomesFSBO.
Simply put, a home page feature ad will
attract more attention to your item listing.
Back
to the top |
|
Do I need to add photos to my listing?
A photo is not required for a listing. However,
our statistics show that listings with photos
receive as much as ten times the number
of visits than a listing without a photo
receives. Real Estate is a very competitive
and visual market. If you do not have a
digital photo and would like for us to scan
your photo(s) for you, mail your photo(s)
to TennesseeHomesFSBO.com, 2121 Cottage
Row Lane, Knoxville, TN 37922. ($5.00/per
photo fee applies) Be sure to include the
property for sale's address and a self-addressed
stamped envelope if you would like your
photos to be returned.
Back
to the top |
What kinds of digital photos can I upload?
JPEG photos work best. They
are compressed while still maintaining the
image's integrity. EPS, Tiff, Bitmap and
PNG graphics can be used but do not compress
as easily, therefore making the download
time much longer. Images no larger than
350KB work best. Make sure your images are
no wider than 800 pixels. Most monitors
are only set to 840 pixels wide and the
site visitors would have to scroll to see
images any larger.
Back
to the top |
|
What text should I put for my description?
Highlight the best features of your home.
What were some things that made you purchase
it? Always include the number of bedrooms
and baths, square footage, and lot size.
Be very descriptive. It's always best to
give too much detail than too little. And
don't worry if you don't have all the information
at that time. You can always go back and
make changes to your listing as you need
to. But most importantly, don't forget to
include a phone number so potential buyers
can call you.
Back
to the top |
If your question didn't get answered here,
please contact
us.
|